It's easier for a manager to begin dealing with resistance to change when it's obvious and immediate, such as the threat of industrial action. Hidden forms of opposition, such as diminished loyalty and commitment to the organisation, are much harder to identify and deal with. This Skill-Pill outlines a number of ideas to help you involve your team, communicate effectively and ensure reduced resistance for the change programme.

The common perception is that staff cuts negatively impacts organisational performance. However, evidence suggests staff turnover, while often a painful process, can also deliver real benefits, if dealt with correctly. This Skill-Pill illustrates a number of ways to turn this apparent negative into a long-term positive. If you handle this process correctly, it will enhance your managerial skills, the loyalty of your staff and the overall efficiency of your team.

Rumours begin in organizations if there is poor communication. If you don't tell people what is happening, they are forced to guess. And once the rumours begin, it's very difficult to dispel them. View this Skill-Pill to get some great ideas for keeping office gossip under control, and building faith in your own communication.

During the difficult economic climate, redundancies are widespread. Many individuals need to prepare for the worst, while many organisations need to prepare for supporting their workforce. This Skill-Pill contains practical, easy-to-implement advice that, should you be one of the unlucky ones, will help you get back on your feet in no time at all.