London; Dubai: June 22, 2010: Skill-Pill M-Learning [SPML] has announced a partnership with the UAE Customer Service Week, offering content to delegates and exhibitors. The inaugural UAE Customer Service Week, supported by the UAE Government and in association with the Middle East's leading strategic customer service solutions provider, Ethos Consultancy, takes place from June 20 - 24, 2010.

Skill-Pills are 2-minute video briefings delivered directly to mobile devices. They are designed to provide users with the right skills and information, wherever and whenever they need it.

 
Visitors to the Customer Service Week website will be invited to view Skill-Pills dealing with subjects such as 'Turning Complaints into Compliments', 'Service with Soul' and 'Talking to your Service Teams'.

You can view the available content here.

SPML Director Gerry Griffin is excited by this partnership: 'Skill-Pills are a great tool for customer service organisations, and the selection we have made available to view will assist anyone looking to improve their service skills. The selection provided gives just a sense of the support mobile-learning can provide to the customer service industry. I'm sure the Customer Service Week will be a great success, and we're delighted to be associated with it'.

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